Once an order is confirmed, Musclefuelindia.in will not accept any refund or return requests.

Exchange/ replacement requests may be accepted only in any of the situations mentioned below:

In case of damaged Products:

Musclefuelindia.in needs to be notified of a damaged Product within 3 days from delivery date via email to musclefuelindia.team@gmail.com 

Your email should contain:

  • The order number
  • An image of the invoice
  • The outer box image
  • Two clear images of the damaged Product.
  • Clear images of MuscleFuel India Seal Mark present at the bottom of Product. 

Your email will be responded to within 24-48hrs and we shall guide and assist you with your exchange/replacement thereafter.

The damaged product should be returned to Musclefuelindia.in in its original packing within 2 days of the customer receiving the same. In case of multiple item shipments, only the affected/damaged product/s can be returned. The customer will bear all the cost of shipment.

A replacement for the damaged Product shall be despatched to you within 14 days after receipt of damaged product at our end.

In case of missing Products:

Musclefuelindia.in needs to be notified of the missing Product/s within 3 days from the date of delivery of the shipment to you. Such notification is to be made by email to musclefuelindia.team@gmail.com 

Your email should contain:

  • The order number,
  • An image of the invoice,
  • The outer box image (In case only part of the shipment is missing).
  • Two clear images of the opened box showing all other items received (In case only part of the shipment is missing). 

Your email will be responded to within 24-48 hrs and we shall guide and assist you with your claim regarding the missing Product/s.

A replacement for the missing Product shall be despatched to you within 14 days after receipt of your email regarding the missing Product.

General

Product/s will be replaced after due investigation and diligence by us. In all situations, we will work with you on providing an amicable solution and we always assure a fair outcome at all times.